WhatsApp makes service messaging free for companies

WhatsApp has made enterprise messaging free to boost AI chatbot conversations and enhance its share within the rising market dominated in India by conventional SMS. This makes the platform the most cost effective channel for companies to speak.  “Beginning November 1, 2024, service conversations are free for all companies (free tier conversations are actually limitless as a substitute […]

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Meta to attraction CCI’s Rs. 213 crore penalty

Meta will problem the Rs 213.14-crore penalty imposed by the Competitors Fee of India (CCI) over alleged unfair enterprise practices associated to the messaging app’s 2021 privateness coverage replace, reported information company PTI.  The CCI had discovered that WhatsApp’s privateness coverage replace in 2021 concerned practices deemed anti-competitive, akin to sharing consumer knowledge with different Meta-owned functions […]

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