WhatsApp provides scheduled calls, hand-raise and reactions

WhatsApp has launched new calling options that enable customers to schedule group calls, elevate their hand to talk and react with emojis throughout conversations. With Scheduled Calls, customers can now pre-plan group calls by inviting people or complete teams. Members will obtain a notification when the decision is about to start. The replace additionally brings […]

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Driving buyer excellence by means of AI Voice Brokers on WhatsApp Enterprise Calling

Imtiaz Bellary, co-founder and managing director of Engati, highlights how the corporate’s pioneering AI Voice Brokers for WhatsApp Enterprise Calling are enhancing buyer interactions. With seamless voice-and-chat integration inside WhatsApp, Bellary discusses how companies throughout sectors like healthcare, training, banking, actual property, and journey are leveraging this expertise to ship personalised, safe, and frictionless buyer […]

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Ranveer Singh plans a household getaway on WhatsApp group in Abu Dhabi’s new movie

Bollywood actor Ranveer Singh sparks household trip pleasure in Expertise Abu Dhabi’s new model movie Household Vacation Dhamaal, capturing the vitality and enjoyable of households planning journeys via WhatsApp teams buzzing with forwards, GIFs, and playful banter. “Abu Dhabi has at all times been one in every of my favorite locations and I’m excited to be working […]

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AI, reels, creators, WhatsApp enhance auto lead gen

Meta and Federation of Vehicle Sellers Associations (FADA) unveiled a joint whitepaper and playbook highlighting the altering shopper behaviour and preferences within the automotive section pushed by digital adoption. In 2023, Meta and FADA had launched ‘Transfer with Meta’, an upskilling and enablement program to upskill greater than 3000 auto sellers throughout the nation. The […]

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Meta to permit WhatsApp integration with Instagram and Fb accounts

Meta introduced on Tuesday that WhatsApp is about to be built-in with Meta’s different social media platforms, together with Instagram and Fb. The corporate is working in the direction of making a unified ecosystem that hyperlinks all three platforms. Meta revealed plans to include WhatsApp into its Account Centre, permitting customers to share standing updates […]

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WhatsApp makes service messaging free for companies

WhatsApp has made enterprise messaging free to boost AI chatbot conversations and enhance its share within the rising market dominated in India by conventional SMS. This makes the platform the most cost effective channel for companies to speak.  “Beginning November 1, 2024, service conversations are free for all companies (free tier conversations are actually limitless as a substitute […]

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Meta to attraction CCI’s Rs. 213 crore penalty

Meta will problem the Rs 213.14-crore penalty imposed by the Competitors Fee of India (CCI) over alleged unfair enterprise practices associated to the messaging app’s 2021 privateness coverage replace, reported information company PTI.  The CCI had discovered that WhatsApp’s privateness coverage replace in 2021 concerned practices deemed anti-competitive, akin to sharing consumer knowledge with different Meta-owned functions […]

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CCI imposes ₹213.14 crore penalty on Meta over WhatsApp’s 2021 privateness coverage

The Competitors Fee of India (CCI) has imposed a nice of ₹213.14 crore (roughly $25.3 million) on Meta, citing abuse of its dominant market place via WhatsApp’s controversial 2021 privateness coverage replace. The watchdog discovered the replace violated provisions of the Competitors Act by forcing customers to share knowledge with Meta’s household of firms, together […]

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